At Digital Barcelone, accessible from https://digitalbarcelone.com/, we strive to ensure that your orders are delivered promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding shipping and delivery. By placing an order on our website, you agree to the terms below.
If you have any questions or concerns about our shipping practices, please contact us at support@digitalbarcelone.com.
1. Order Processing
1.1 Processing Time
- Orders are typically processed within [insert time, e.g., 1–3 business days] after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
1.2 Order Confirmation
Once your order is processed, you will receive a confirmation email with your order details and tracking information (if applicable).
2. Shipping Methods and Delivery Times
2.1 Shipping Options
We offer the following shipping methods:
- [Name of method, e.g., Standard Shipping]: Estimated delivery time is [insert time frame, e.g., 5–7 business days].
- [Name of method, e.g., Express Shipping]: Estimated delivery time is [insert time frame, e.g., 2–3 business days].
2.2 Delivery Times
Delivery times may vary depending on your location and selected shipping method. While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- The shipping method selected.
- The destination address.
- The weight and dimensions of your order.
We occasionally offer free shipping promotions, which will be clearly indicated on our website.
4. International Shipping
4.1 We ship to [list countries or regions, or state if shipping is worldwide].
4.2 Customs and Import Duties
- For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient.
- We recommend checking with your local customs office for more information about potential charges.
5. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the status and location of your shipment.
6. Missed or Delayed Deliveries
6.1 Incorrect Address
We are not responsible for delays or missed deliveries due to incorrect or incomplete shipping addresses provided at checkout.
6.2 Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact us at support@digitalbarcelone.com for assistance.
6.3 Delivery Delays
While we strive to ensure timely deliveries, delays caused by carriers, weather, or customs are beyond our control.
7. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us immediately at support@digitalbarcelone.com. Once the order is shipped, changes or cancellations may no longer be possible.
8. Contact Us
For any questions regarding our Shipping Policy, please contact us:
Email: support@digitalbarcelone.com
Website: https://digitalbarcelone.com/